Official Pinko support
Help for every
Pinko app.
Tell us which app you are using and what happened. We will route your message to the right place and reply within two business days.
Send a support request
Give us the useful details.
Include the app name, device and the steps that led to the issue. Please do not include passwords or sensitive health information.
Common questions
A useful answer may already be here.
Which Pinko app do you currently support?
Pinko Face Yoga is the first product. Pinko Lingo, Pause, Focus and Sleep are in development; product ideas and early-access questions are still welcome.
How quickly will I receive a reply?
We aim to answer support messages within two business days. If a question needs more investigation, we will still acknowledge it.
What should I include in a bug report?
Tell us the app name, device model, iOS version, what you expected, what happened and the steps that reproduce it. Do not send passwords or sensitive health information.
Where can I request deletion of my information?
Use the form below and choose Product support, or email the address shown on this site. Explain which information or account the request concerns.
Is Pinko Face Yoga medical care?
No. Pinko Face Yoga is a guided wellbeing routine and is not medical advice, diagnosis or treatment. Stop if a movement causes pain and seek qualified care when needed.